How Can I Report an Issue/Complain?

If you face any inconvenience while using the Pathao platform, please report through the Pathao app and we will look into the matter.

How to report an issue: Pathao App> History> Report Issue> I would like a refund> I was overcharged> then write ride details> Submit

You can also call our helpline: Dhaka: 09678100800, Chittagong: 09678101101, Sylhet: 09678202202

Or email the issue to us us at: [email protected]

Still can't find what you're looking for? Submit a ticket so that we can help you out.