How do I report an issue/compain?

  • Latest update: November 4, 2018

If you face any inconvenience while using the Pathao platform, please report through the Pathao app and we will look into the matter.

How to report an issue: Pathao App> Profile> History> Report Issue> I would like a refund> I was overcharged> then write ride details> Submit
You can also call our helpline:
Dhaka: 09678100800
Chittagong: 09678101101
Sylhet: 09678202202

Or email the issue to us us at: [email protected]