- What is Pathao Advance?
- How does Pathao Advance work?
- Why can’t I take an Advance from my Merchant Panel?
- How can I take a Pathao Advance?
- Do you charge any fees for Pathao Advance?
- What happens if I received an Advance on an order and then the order is returned?
- I requested an Advance but I didn’t receive it. Why wasn’t my request approved?
- What does it mean to make Advance ‘Auto-recurring’?
- How can I check the repayments remaining on Advances and which Advances have been repaid?
- I still need to contact support. How can I reach out?
- Which type of product you deliver?
- Is there any complain/issues about our Delivery/Pickup agent?
- What to do when product got damaged/lost?
- How can I issue a report?
- How to change payment method?
- What are your payment methods and process?
- How can I track C2C delivery order?
- Where can I find your C2C booking points?
- What is the requirement for KAM Service?
- How can avail Corporate Delivery service?
- How to place request for Pickup and way to inform
- How to avoid pickup related issues?
- What is your pickup related issue resolving policy?
- What is your product checking and return policy?
- How can i hold my product and for how many days?
- How to track orders from app?
- How to track active orders?
- What is the cut off time for pickup?
- What is your delivery/pickup related guideline (packaging & weight)?
- What is same day/fragile delivery?
- How much time is required to deliver parcel?
- What is your courier operation time?
- Necessary information for Exchange & Reverse Pickup Process
- How to Create store?
- What is the Delivery & Return Charge?
- How to cancel/edit order?
- How to place reverse pick order?
- How to place reverse pick order?
- How to place Same day/Fragile order?
- How to place bulk order?
- How to place order?
- How to provide 3rd party hub service?
- How to do basic troubleshoot?
- How to request for password reset?
- What is your courier operation time?
- What are the services you provide?
- Parcel Type (Dimension & weight)
- What is your coverage area?
- How to become Delivery & Pickup agent?
- How to register as a merchant?
- Courier C2C – Frequently Asked Questions
- Send a courier within 2-3 HOURS by availing EXPRESS DELIVERY service!
- Pathao is serving “SAME DAY” delivery service!
- Pathao courier is now serving in 64 districts of Bangladesh!
- Select City, Zone & Area accurately to avoid routing error
- REMEMBER proper packaging will ensure your product’s safety
- Educate your customer to check the product in front of our Delivery agent
- WEIGH your product after packaging and before sending it for delivery
- What is Fragile / Express Delivery and what is the process of availing this?
- How to use the Courier Merchant Panel?
- How to view Active Order List?
- How to apply Promo
- How to reset the password?
- How to order more than one together?
- How to create a new order?
- How to create / manage a store?
- How to edit a merchant profile?
- What is the delivery charge inside or outside the city?
- How can I make a complaint about my delivery agent or some issues I faced for my delivery?
- Is it possible for me to request you to hold my product for a longer time?
- How can I update my payment information?
- How can I update/change order related information?
- How can I become a merchant on Pathao Courier?
- Where is the Pathao Courier service available?
- I need some information on your service. How can I contact you?
- What to do when the product got damaged/lost?