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Popular Topics
For Users
- What is Pathao car’s fare policy?
- Captain drove dangerously/misbehaved. How can I report it?
- I want to order food and get it after 2 hours or more. Is it possible?
- I got the wrong food. What should I do?
- My foodman’s number is unreachable. What should I do?
For Riders
- How do I pay my due balance to Pathao?
- Why is my account suspended? How can I withdraw it?
- My app is not loading. What should I do?
- What should I do if I accept an order request and the delivery address is more than 3 km?
- How Can I Be A Fleet Partner or Admiral? How can I track the car I have added to Pathao Cars?
WIS (Walk In Support)/Training Centers
Banani
2nd Floor, House#12, Road#2/3, Block-F, Chairman bari (Panir Pump - 6)
Nasirabaad
7th Floor, Finley Square, East Nasirabaad, Chattogram - 4210.
Kumarpara
1st Floor, Jhorna Complex House # 16, Block - C Shahi Eid Gaah Road, Kumar Para, Sylhet.
WIS Timing: Every day 9:30 AM to 7:30 PM
WIS Timing: প্রতিদিন সকাল ৯:৩০ থেকে সন্ধ্যা ৭:৩০ পর্যন্ত
Hotline number: 09678100800 (Every day 8:00 AM to 11:00 PM)
Hotline number: ০৯৬৭৮১০০৮০০ প্রতিদিন সকাল ৮:০০ থেকে রাত ১১:০০ পর্যন্ত
Training Centre Timing
| 9:30 to 6:30 | Duration | |
| 09.45 AM - 10.45 AM | Food | 1 Hours |
| 11.00 AM - 12.15 PM | Rides | 1 Hours 15 Minutes |
| 12.30 PM - 01.45 PM | Rides | 1 Hours 15 Minutes |
| 02.30 PM - 03.30 PM | Food | 1 Hours |
| 03.45 PM - 05.00 PM | Rides | 1 Hours 15 Minutes |
| 05.15 PM - 06.30 PM | Rides | 1 Hours 15 Minutes |