Car

Car

  • How many people can get on a Pathao Car?

      We recommend a maximum of 4 people in one car.

    Read More
  • Captain drove dangerously/misbehaved. How can I report it?

      In case a Captain puts you at risk in any way, you can ask him to slow the car down or ask him to park at a safe place […]

    Read More
  • In which cities can I get Pathao Cars?

    Pathao’s on-demand car-hailing service is currently available in Dhaka, Chattogram, Sylhet, Narayanganj and Gazipur. We wish to expand to more cities soon. Stay connected to Pathao for the updates.

    Read More
  • What is Pathao car’s fare policy?

    Check out Pathao’s fare policy for different cities below: N.B. The fare may vary due to demand/surge Fares in Dhaka For Bikes Base fare – Tk 25 Per KM – […]

    Read More
  • How can I become a captain? What are the requirements?

    There are certain requirements that have to be met before becoming a Pathao Captain. Please bring the following documents during your training session: • National ID/Passport • Car Registration and […]

    Read More
  • My app is not working. What should I do?

    In case your app is not working, follow the steps below: Go to your phone’s settings option> Go to App Settings> Go to Maps> Clear Cache> Clear Cache of your […]

    Read More
  • Rider drove dangerously/misbehaved. How can I report it?

      In case a rider puts you at risk in any way, you can ask the rider to slow the bike down or ask him to park at a safe […]

    Read More
  • In which cities can I get Pathao?

      Pathao’s services are currently available in Dhaka, Chattogram, Sylhet, Narayanganj, Gazipur and Kathmandu. Pathao’s Courier service is available in 42 districts throughout Bangladesh. We try our best to bring our […]

    Read More
  • What is Pathao’s fare policy?

    Check out Pathao’s fare policy for different cities below: N.B. The fare may vary due to demand/surge Fares in Dhaka For Bikes Base fare – Tk 25 Per KM – […]

    Read More
  • How can I get a promo code?

    You can get 50% discount on your first bike ride using your friends’ invite/referral code. We also send promo codes to our regular customers through SMS and app notification, regularly. […]

    Read More
  • How can I become a captain? What are the requirements?

    Please bring the following documents during your training session: •National ID/Passport •Bike Registration Document •License (PROFESSIONAL/ NON-PROFESSIONAL) For more details, please attend the training sessions. 1. Mirpur: House-613, 4th floor, […]

    Read More
  • How Can I Report an Issue/Complain?

    If you face any inconvenience while using the Pathao platform, please report through the Pathao app and we will look into the matter. How to report an issue: Pathao App> […]

    Read More
  • I was overcharged, please refund!

    If you experience overcharging because of GPS error/miscalculation, please report an issue through your user app following below process Pathao App> History> Report Issue> I would like a refund> I […]

    Read More