How do I report an issue/complain?

If you face any inconvenience while using the Pathao platform, please report through the app and we will look into the matter.

How to report an issue: Pathao App> Profile> History> Report Issue> I would like a refund> I was overcharged> then write ride details> Submit

You can also call our helpline:
Dhaka: 09678100800
Chattogram: 09678101101
Sylhet: 09678202202

Or email the issue to us us at: rides@pathao.com.

Still can't find what you're looking for? Submit a ticket so that we can help you out.