My app is not loading. What should I do?

“Please be sure to update your app to latest version. After that, follow the steps mentioned below:

Step 1:
>Go to Setting > Apps or Application Manager/Installed app > Select Pathao Drive App > Then press clear cache.
>Setting > Apps or Application Manager/Installed app > Google Play Service > Clear cache and Clear data and update your Google Play Service as well.
>Setting > Apps or Application Manager/Installed app >> Google Play Store > Clear cache and Clear data

Step 2:
Check internet connectivity as 3G/4G/LTE Mode

If the option (Setp 1 & Setp 2) do not work :

Step 3:

>Turn ON “AIRPLANE MODE” then wait for 4-5 minutes
>Turn OFF “AIRPLANE MODE”
>After that Go to home page of Pathao drive App & press on 3 dot option (Menu) >Press Reload

Setp 4:

Once all the steps have been completed, restart your phone.

If the option (Setp 3 & Setp 4) do not work :

Setp 5:

Uninstall and then reinstall the app. If still the problem persists come to Pathao Office [WIS].”

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