Why is my account suspended? How can I withdraw it?
- Latest update: November 4, 2018
Call our helpline to find out the reason and duration of your suspension and to withdraw suspension please visit the Pathao Walk-in-Support Center.
Helpline number: 09678100800
Address of Walk-in-Support Center:
| City | Address | Office hours | Holidays |
| Dhaka – Banani | House: 72, Block: B, Road: 21, Banani, Dhaka. Next to Banani Vidyaniketan School and South East University. |
From 9.30am 6.30 pm |
Fridays and public holidays |
| Dhaka- Mohammadpur | 3rd Floor, Mohammadpur Krishi Market Shopping Complex, Ring Road, Next to Japan Garden City, Dhaka. | From 9.30am 6.30 pm |
Fridays and public holidays |
| Dhaka – Uttara | House No: 56, Sector: 6, Road: 11, Dhaka-1230. | From 9.30am 6.30 pm |
Fridays and public holidays |
| Dhaka – Mirpur | Mirpur: Plot # 06, Avenue # 03, Rupnagar C / A, Section – 02, Mirpur, Haji Road (Near Ibn Sina) | From 9.30am 6.30 pm |
Fridays and public holidays |
| Chittagong | 8th Floor, Finlay Square, East Nasirabad, Chittagong 4210 | From 10 am 5 pm |
Fridays, Saturdays and public holidays |
| Sylhet | Dishari-53, Hawapara (behind RN Tower), Chauhatta, Sylhet. | From 10 am 5 pm |
Fridays, Saturdays and public holidays |