- Pay Later – Frequently Asked Questions
- Will my purchase add point to Pathao points?
- How can I get a discount or offers?
- How can I raise my Complaints?
- Is there any warranty for purchased products?
- Is my account information secure?
- Can I return products after receiving it?
- How do I pay ?
- How can I buy from Pathao Shop?
- How do you ensure the quality of the product?
- What products are available at Pathao Shop?
- Why should I choose Pathao Shop?
- How It Is Different From Pathao Parcel and Courier?
- What is Pathao Shop?
- Can User use additional volume for all applications?
- Do I need to pay extra to get this service?
- If I face any problem to pay with my card, how can I contact my bank?
- What do I do if there are technical problems and my internet connection is disconnected in the middle of the process?
- When can I get a refund?
- What sort of benefit will I get if I top-up through Pathao as a user?
- Why can I not find a mobile top-up option in my app?
- I paid the amount for top-up through Pathao App and the money was deducted from my bKash/ iPay/ Upay/ ok wallet account. I did not get my top-up yet, so I need a refund.
- Can I recharge different numbers other than my Pathao registered number?
- What is the amount limit for top-up?
- How to top up through Pathao App?
- What is Pathao Top-up?
- How do I report an issue/complain?
- My delivery agent’s number is unreachable. What should I do?
- I got the wrong food. What should I do?
- I want to order food and get it after 2 hours or more. Is it possible?
- I want to order from a restaurant that is not in the app. Possible?
- I forgot to apply promo code on my food order. What can I do now?
- The delivery agent canceled my order. What should I do?
- The delivery agent refused to take my order. What can I do?
- I ordered the food by mistake. What should I do?
- The food I want is not available. What should I do?
- How many people can get on a Pathao Car?
- My app is not working. What should I do?
- Driver drove dangerously/misbehaved. How can I report it?
- My rider didn’t carry an extra helmet. How can I report it?
- How can I get a promo code?
- I was overcharged, please refund!