Food

Food

  • My foodman’s number is unreachable. What should I do?

      We’re extremely sorry about the inconvenience. Please, inform our support team and we will take actions accordingly to help you.

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  • I got the wrong food. What should I do?

      We’re extremely sorry for the inconvenience. Please report this issue through our app with a photo of the food or you can also immediately contact our support team with […]

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  • I want to order food and get it after 2 hours or more. Is it possible?

      According to our policy, you are supposed to get your food within just 1 hour of placing an order so it will not be possible to deliver it after […]

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  • I want to order from a restaurant that is not in the app. Possible?

      According to our policy, you can only order from the restaurants available on the app. So, it is not possible for you to order from a restaurant that is […]

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  • I forgot to apply promo code on my food order. What can I do now?

      Since you’ve already placed an order, you will need to proceed with the current order. Please remember to apply the promo on your next order and you will have […]

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  • The foodman cancelled my order. What should I do?

      We’re extremely sorry for the inconvenience. Please, place your order again from the same restaurant and your desired food will be delivered to you by another nearby foodman/foodwoman.

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  • The foodman/woman refused to take my order. What can I do?

      In case of such a situation, please inform our support team immediately and we will work on it accordingly.

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  • I ordered the food by mistake. What should I do?

      In case of such a situation, please inform our delivery agent (foodman/foodwoman) about this. You can also inform our support team immediately and we will work on it accordingly.

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  • The food I want is not available. What should I do?

    We are extremely sorry for the inconvenience. Please choose a different restaurant from our app to place an order.

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